1. . Regency Ceramics .. Lost Confidence in contingency ?
Regency ceramics a classic story of Paternalistic management who gave everything what a worker wants except... a sense of freedom and failure to understand thier aspirations like a old father to his adult son.. Workers now unionised demands for it. Management have over handed to curtail the demands and ignore the law of the land over ruling The Trade Union Act, 1926.... freedom of Association......
The price for this is very heavy on both sides.. it takes a couple of leaps to reach out....each other.
The price for this is very heavy on both sides.. it takes a couple of leaps to reach out....each other.
The key issues:
1.What is the approach of Management before and after the incident?
2. Why Workers urge for a union now after 30 years of its existence?
3. Why Govt. Machinery became a mute spectator?
4. What was the role outside leaders like Local MP & Local MLA in the entire
episode?
5. What are the factors could led this scenario?
6.What do you suggest to restore normalcy and to gain confidence of the workers?
Text for adl. reading
1.Human Resource Management Dilemma
Rakesh was working as an accountant at Venesha Research Fundation. Visakhapatnm for nearly three years. When his boss retired in the year 2010, the company’s president, asked Rakesh to take over the charge of the Accounts department, and being head of the accounts department of the company, he has to supervise eight employees working in his department. After one year of taking over his new job, it has been very easy to work with all the eight employees. All of them have been in their jobs for at least 3 – 4 years. They knew their jobs very well, and they required very little time from Rakeshfor guidance. Because of Rakesh’s personal care and concern, everyone in the department had high regards for him.
Santi, one of the employees in the department unfortunately become a completely different story just after a year of Mr. Rakesh’s occupying the accounts department. She is the senior most in the department. She is brilliant and very good looking. Though her age and education are not significantly different from her other seven colleagues, she commands a lot of respect from them. When she used to finish her work she was helping others in completing their jobs. Santi is in her early 30s. She was the university topper in B.Com with accounting honours. But in the last few months she has become headache for Mr. Rakesh due to her unplanned leave and sudden absence from the office as well as piled up pending works.
Santi’s job is to handle general records of accounts department. She also acts as the accounts department’s link to the service department. She provides advice and support to service on anything having to do with credit, cost control, the computer system, and the like. She also looks after the TA and DA account of the complaints from sales department about non-clearance of their traveling bills. Some employees have even sent written complaints to the president about the delay in clearing of their bills.
The first sign of the seriousness of the problem began three weeks ago. Santi filled in sick on both Friday and Saturday. Including Sunday she was on leave for three consecutive days, but she came to work on Tuesday morning. She was looking like she had not slept in all these days. Mr. Rakesh called her into his cabin and in an informal manner tried to find out what was going on. She was very open, and admitted that she had not been ill. She reported in sick because she did not have the emotional strength to come to work. She shared her ongoing problem that her present marriage was in trouble. Her husband is a chronic drunkard, and for that reason he has lost his third job in the past couple of months. Total liability of the family was on her shoulder, including her children and other elderly family members. She had one school going son and two younger daughters. Mr. Rakesh encouraged her to keep her spirits up and assured to help her within the framework of company’s existing HR policy.
Rakesh was keeping a vigil on Santi’s movements in the office, and found minor impact, and she had taken three more days medical leave. But it is visible from her face that in the office that she still is absent minded, and spends inordinate amount of time on the telephone. All the problems are nothing but her personal life situation, and it was found that sometimes Santi became emotional and wept in the office.
Yesterday was the third working day of the new month. Santi should have completed the closing of last month’s books yesterday, which is an important part of her job. This morning, soon after she arrived in the office, Mr. Rakesh asked about the progress of her work. She got up and her eyes filled with tears, went to the ladies’ room. Rakesh found that last month’s books are still lying on her table. He opened them up, and found them incomplete. She has already failed to complete within the deadline, and Rakesh failed to understand, how to complete the same and submit to the top management.
Questions for Discussion
1. Do you think that Mr. Rakesh is doing the work of a HR manager?
2. Justify Rakesh Role in personal matters
3. Mr. Rakesh should have taken action for failing to meet the deadline by
Mrs. Santi – What do you think?
4. Suppose you are in the position of MrRakesh, what action would you
have taken?
3. Flight stops again
The national carrier has cancelled as many as 18 flights, with more on the anvil as the stand-off between theadministration and pilots shows no signs of resolution.
This comes on the back of a strong move by Air India on Wednesday, when 26 more pilots wh o went on mass sick leave leading to several flight cancellations, were shown the door, even as the Delhi High Court stepped in to normalise operations by restraining pilots from going on strike.
"We have sacked 26 more pilots. We are ready for talks, negotiations but we will also not tolerate this kind of illegal action which will permanently hurt the airline's image," a senior Air India official said on Wednesday.
Earlier, the flag carrier had sacked 26 pilots on Tuesday and derecognised their union - Indian Pilots Guild (IPG)
The Delhi High Court attempted to restore operations and issued restraining orders on pilots from going on strike. The flag carrier had moved the court against the agitating pilots.
Trouble started when pilots belonging to IPG, of pre-merger Air India pilots, had gone on mass 'sick' leave protesting the move by the airline to provide Boeing-787 Dreamliner training to pilots from the erstwhile Indian Airlines. The stir caused four international flight cancellations each on Tuesday and Wednesday.On Wednesday, the airline had to cancel three international flights from Delhi and one from Mumbai.
'Till now in the day, four flights have been cancelled, including New Delhi-Singapore, New Delhi-New York, New Delhi-Frankfurt and Mumbai-Newark,' the official said.
'We have called in reserve pilots and other flights are operating per schedule. Passengers are being updated about their flight status.'
Sources in the pilots union claimed that the disgruntled aviators had reached out to the chief labour commissioner's (CLC) office. The IPG is likely to discuss the issue and the sacking of its senior pilots at a meeting later Wednesday.
On Tuesday, Civil Aviation Minister Ajit Singh slammed the agitation calling it illegal. 'There are certain ways of even going on strike. The pilots may have grievances but they should have spoken to the management, to me and other well wishers.'
'How can they (pilots) go on strike when Air India is on the path of recovery and when it is not out of the woods,' he asked.
Ajit Singh further said that while in an earlier order the Delhi High Court had upheld the contention that the erstwhile Indian Airlines pilots cannot be trained on the Dreamliner, the Supreme Court had vacated the stay.
Currently training for the first batch of pilot and crew members for the 787 is going on in Singapore. An aircraft like 787 requires around 10 pilots for operating a full day's schedule or a connecting long haul flight.
Air India had booked 27 Boeing 787s in 2006 in a mega deal for 68 aircraft from Boeing. The first of the 27 Boeing 787 aircraft which were ordered in 2006 for IPG cadre pilots before the merger in 2007 is expected to join the fleet at the end of the month.
Air India is only the third global airline after All Nippon Airways and Japan Airlines to receive the fuel-efficient and eco-friendly aircraft.
Questions;
1. Analyse the issues led to sudden Mass sick leave od pilots?
2. Is Govt acting in right direction
3. what should be done to make things normal
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